Nisala support

A quiet place for your questions.

Nisala records meditation sessions on iPhone and Apple Watch, keeps a private journal, and offers cautious body-state and practice reviews.

No Watch nearby?

You can begin and finish a meditation on iPhone. The session and reflection are saved normally, without heart-rate or motion data.

Watch body sensing

Wear the Watch snugly and allow Health access. Nisala records heart rate and movement only while its meditation session is active.

Dictation

On iPhone, tap Dictate beside Experience or Insight and allow both Microphone and Speech Recognition when prompted.

Export your journal

Open Stillness, then choose Export complete practice record. Save a copy or share it with a service you trust.

Sessions and updates

Installing an app update should preserve the existing journal. Do not delete Nisala while troubleshooting local data. If a session is present on the Watch but not yet on iPhone, keep both apps available and bring the devices together so the transfer can retry.

Understanding Stages

Stages such as Arriving, Settling, Still, and Deeply settled describe patterns in heart rate and movement. They do not measure brain state, meditation depth, attainment, or mental calm. Compare them with your own written experience.

Contact Picmate

Tell us your iPhone and Watch models, software versions, and what you were doing when the issue occurred. Please do not email private meditation notes or Health details unless they are necessary for the support request.

Email Nisala support